Products
WhatsApp Business APIWhatsApp chatbotWhatsApp marketingTeam inboxAI StudioSMS gatewayCloud call centerCompany
IndustriesDevelopersPricingInsightsWhatsApp API guideWhatsApp API by countryCompare UnecastPartnersAboutContactLog inEvery customer conversation, answered.
Your customers message on WhatsApp and SMS at all hours, in their own language. Unecast gives your team one platform to answer every one of them: the official WhatsApp Business API, bulk SMS, AI agents and a cloud call center, with a team that supports you from day one.
Pick a task to see what it looks like for your customers
Answered at once, handed to a person when it matters.
The AI agent replies in seconds, in the customer's own language. When a request needs a person, it assigns the chat to the right teammate with the full history attached.
Trusted by growing businesses
Your customers stopped calling. They message.
They message at 10 PM, from a bus, in the language they think in. When a reply takes hours, they ask the next business. Most teams try to keep up from one phone, and it breaks.
- History disappears. Chats live on a staff member's phone and leave when they do.
- Questions repeat all day. Prices, stock and delivery times, answered by hand, again and again.
- One block stops everything. A restricted personal number cuts off every customer at once.
Unecast puts your whole team on one verified number.
Every chat lands in a shared inbox with an owner. An AI agent answers the common questions day and night, then hands over to a person when it matters. The history stays with your business.
- Official and verified. A WhatsApp Business API number registered by a Meta Tech Provider, with far lower ban risk.
- Answered in seconds. AI replies from your own prices, FAQs and policies, even after hours.
- Nothing gets lost. Assignments, notes, pipeline stages and analytics on every conversation.
One platform for every conversation.
WhatsApp, SMS, AI agents and voice share one set of contacts, one inbox and one bill, so your team stops switching between tools.
WhatsApp Business API
Official API on your own verified number, with templates, a product catalog, a website chat widget and WhatsApp calling.
Explore WhatsApp APIAI Studio
Build AI agents that answer from your knowledge base, use your tools and hand over to people.
Explore AI StudioTeam inbox
One shared inbox, assignments, quick replies and a drag-and-drop sales pipeline.
Learn moreWhatsApp chatbot
An AI agent that replies in your customers' language, around the clock.
Learn moreWhatsApp marketing
Approved templates sent to opted-in groups, scheduled and tracked.
Learn moreBulk SMS gateway
Branded sender IDs, campaigns and delivery reports.
Learn moreOTP SMS
High-priority one-time passwords for logins, payments and sign-ups.
Learn moreCloud call center
IVR, queues, recording and WhatsApp calling in the browser.
Learn moreAI Studio
An AI teammate that knows when to hand over.
Your AI agent learns your prices, schedules and policies, then answers customers on WhatsApp and your website. When a customer asks for a person, or the question needs judgement, it passes the chat to your team with the full history.
- Answers from your information, loaded into a knowledge base it retrieves from, not guesses.
- Speaks your customers' language, in whichever language they write.
- Keeps working with a fallback model that takes over if the first one fails.
- Changes safely, with versioned instructions you test on a private link before going live.
Live in about a week, with us doing the setup.
No development work on your side. Bloomwire configures everything and stays accountable after go-live.
Onboarding and setup
We set up your Unecast and Meta Business accounts, business profile, logo and first message templates.
Business verification
Your documents go to Meta for review. This is the one step on Meta's timeline, usually 1 to 10 days.
AI agent and team
Your AI agent learns your prices, schedules and FAQs, and every staff member gets a login by role.
Go live and grow
Training for agents and managers, then live dashboards while we watch quality and costs with you.
Built around how your industry talks to customers.
E-commerce and retail
- Order confirmations and delivery updates on WhatsApp and SMS
- Abandoned-cart follow-ups with approved templates
- Product catalog and quotes inside the chat
Used by Colombo Furniture House, Lakarcade, Pepper Street Clothing.
Financial services
- Application updates and payment reminders
- Verified support on an official business number
- OTP SMS for logins and transactions
Used by Loan Plus.
Healthcare
- Appointment reminders and booking confirmations by SMS
- Order and delivery updates for pharmacies
- Patient enquiries answered after hours
Used by DocNote.lk, HuMed.
Education
- Admission enquiries answered instantly
- Class, exam and fee reminders
- Parent communication from one number
Telecommunications
- Customer service at subscriber scale
- Service notifications and outage alerts
- Campaigns to large opted-in bases
Used by Hutch Enterprise.
Energy
- Lead capture from ads into WhatsApp
- Site-visit scheduling and reminders
- After-sales service and warranty support
Proven in production, from national operators to online stores.
Live deployments across six industries. References are available on request.
Hutch Enterprise
Customer service and service notifications to large subscriber bases.
Loan Plus
Application updates, payment reminders and verified support.
Colombo Furniture House
WhatsApp Business API for customer enquiries and engagement.
DocNote.lk
SMS for appointment booking and patient care on a digital health platform.
Lakarcade
SMS for an online marketplace, including staff communication.
Pepper Street Clothing and JAS Active Wear
SMS order notifications for an online store and an apparel manufacturer.
A team you can actually call.
Onboarding, training and support come from our own team, by phone, WhatsApp and email, from the first day.
For developers
Connect Unecast to the systems you already run.
REST APIs and webhooks for WhatsApp and SMS, SMPP for high-volume SMS, and a run endpoint for every AI agent. Plug in your ERP, CRM, online store or payment gateway.
- WooCommerce, Shopify, WordPress, Microsoft Power Platform and WHMCS
- Webhooks for delivery status and incoming messages
- Scoped API keys with expiry and IP allow-lists
# Send an approved WhatsApp template curl -X POST https://platform.unecast.com/api/v1/messages/template \ -H "X-API-Key: YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "to": "94771234567", "templateName": "order_shipment_update", "language": "en", "components": [{ "type": "body", "parameters": [{ "type": "text", "text": "Maya" }] }] }'
# Send a transactional SMS curl -X POST https://api.unecast.com/v2/send \ -H "Authorization: Bearer YOUR_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "channel": "sms", "from": "YOURBRAND", "to": "94771234567", "message": "Your OTP is 482913", "priority": "high" }'
# Run an AI agent you built in AI Studio curl -X POST https://aistudio.unecast.com/agents/YOUR_AGENT_ID/runs \ -H "Authorization: Bearer YOUR_TENANT_KEY" \ -H "Content-Type: application/json" \ -d '{ "message": "Do you deliver to Kandy?" }'
One predictable monthly price. Meta's fees at zero markup.
Pick the plan for your team size and move up as you grow. Pay yearly and get two months free.
Starter
or $24/mo billed yearly ($290)Billed monthly in rupees
- 1 WhatsApp number, 1 seat
- 10,000 contacts, 2 GB storage
- AI agent and website chat widget
- Business-hours support
GrowthMost teams pick this
or $41/mo billed yearly ($490)Billed monthly in rupees
- 1 number, 3 seats
- 100,000 contacts, 5 GB storage
- WhatsApp calling and recording
- Extended-hours support
Scale
or $82/mo billed yearly ($990)Billed monthly in rupees
- 3 numbers, 8 seats
- 1,000,000 contacts, 10 GB
- WhatsApp calling and recording
- Priority support
Enterprise
Volume pricing and annual terms
- Numbers, seats and contacts to fit
- Custom storage and integrations
- Dedicated onboarding
- SLA-backed support
Guided onboarding is optional and quoted to your project. AI replies cost about $0.002 to $0.015 each from a prepaid balance. Guided onboarding is optional and quoted to your project. AI replies cost about LKR 0.5 to 5 each from a prepaid balance. See full pricing
Questions businesses ask us first.
What is Unecast?
Unecast is a customer communication platform from Bloomwire (Private) Limited, in operation since 2019. It brings the official WhatsApp Business API, bulk SMS, AI agents and a cloud call center into one platform your whole team can use.
Is Unecast an official WhatsApp Business API provider?
Yes. Unecast is an official Meta Tech Provider. Your WhatsApp number and business account sit in your own Meta Business Manager, so you always own your number.
How much does Unecast cost?
Plans start at $29 a month (Starter), with Growth at $49 and Scale at $99, and two months free when you pay yearly. Guided onboarding is optional and quoted to your project. Meta charges its own message fees, which we pass through at zero markup. Prices are in US dollars; billing in Sri Lankan rupees is also available.
How long does it take to go live?
Most businesses go live in about a week once documents are ready. Meta business verification usually takes 1 to 10 days and is the only step on Meta's timeline.
Can the AI agent reply in my customers' languages?
Yes. Your AI agent replies in the language each customer writes in, and WhatsApp templates and SMS can be sent in many languages, including English, Spanish, Arabic, Hindi, Sinhala and Tamil.
Which industries use Unecast?
E-commerce and retail, financial services, healthcare, education, telecommunications and energy, from a national mobile operator to fast-growing online brands.
See Unecast on your own use case.
Book a 30-minute walkthrough with our team. We will show you the inbox, an AI agent and campaigns using your products and questions.